Care Expert - France 🇫🇷

Alan(29 days ago)

HybridFull TimeJunior$52,314 - $70,482 (estimated)Care 🇫🇷

About this role

As a Care Expert at Alan, you will focus primarily on providing exceptional support to members by transforming their healthcare inquiries into meaningful experiences, ensuring timely and accurate information while navigating the complexities of the French healthcare system. You will spend 80% of your time dedicated to member support and 20% leading innovative care projects, driving process improvements and shaping the future of care at Alan. This role requires a passion for helping others, fluency in French and English, and the ability to connect with members through various communication channels.

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Required Skills

Member Support
B2B Partnerships
Process Improvement
Team Leadership
Project Management
Empathy
Communication Skills
French Proficiency
English Proficiency
Digital Tools

+5 more

Qualifications

Master French and English at a full working proficiency level (written and spoken)

About Alan

alan.com

Alan is a health technology company based in Paris that combines prevention and insurance to support individuals in managing their physical and mental health. Founded in 2016, Alan strives to deliver a unique user experience that empowers users to take proactive steps towards their health. The company offers personalized health solutions, making healthcare accessible and efficient through innovative digital tools. Alan aims to redefine the traditional insurance model by emphasizing prevention and comprehensive health support.