Care Management Specialist
Clinical Careers Page(1 month ago)
About this role
The Care Manager Specialist is a telephonic member-facing role within CVS Health’s Special Needs Plan team focused on coordinating care for members with social determinants of health needs and stable health conditions. The role supports member health through annual health risk assessments, connecting members to plan benefits and community resources, and partnering with an interdisciplinary care team. It emphasizes maintaining member relationships to close preventive care gaps and support ongoing health maintenance.
Required Skills
- Telephonic Engagement
- Member Outreach
- Care Planning
- Documentation
- Collaboration
- Customer Service
- Microsoft Office
- Health Assessment
- Community Resources
- Care Coordination
Qualifications
- Associate’s Degree
- Practical Nurse Degree/Certificate (Active Licensure)
- Bachelor’s Degree
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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