Care Matching Associate

Modern Health(3 years ago)

RemoteFull TimeJunior$46,600 - $73,000Member Operations

About this role

This role sits on the Member Operations — Care Matching team and supports Modern Health’s mission by focusing on the member journey and access to 1:1 care. The position reports to the Care Matching Senior Manager and operates within a fully remote workforce. The role is open to candidates residing in a large set of U.S. states as listed in the job posting.

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Required Skills

Member Matching
Provider Communication
Escalation Management
Process Improvement
Project Management
Empathy
Communication
Relationship Building
Organization
Problem Solving

+2 more

About Modern Health

modernhealth.com

Modern Health is an enterprise mental health platform that delivers personalized, evidence-informed care for employees worldwide. It combines clinical therapy, coaching, and self-guided digital programs with screening and measurement tools so organizations can support diverse needs and track outcomes. Built for global workforces, the platform emphasizes accessible, culturally informed virtual care plus manager and organizational resources. Employers choose Modern Health for its integrated benefits, data-driven insights, and focus on personalization and engagement.