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Care Quality Program Manager at Pelago - ApplyBlast

Care Quality Program Manager

Pelago

12 days ago

3.9 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Care Quality Program Manager leads clinical quality and accreditation readiness for Pelago's care programs, running clinical audits and co-leading the Quality and Safety Committee. This role serves as the clinical lead for Joint Commission readiness, translating standards into practical guidance and driving corrective actions to improve care quality. The position acts as a key link between quality review findings and operational changes, ensuring policies and protocols are updated and effective.

Responsibilities

Lead clinical readiness for Joint Commission accreditation and surveys
Run structured clinical audits of documentation and protocol adherence
Translate audit findings into actionable policy updates and corrective actions

Skills

Qualifications

LCSWLPCLMFTRNlicensed psychologist

About Pelago

pelagohealth.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2017

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Pelago is a virtual clinic specializing in substance‑use management that provides personalized, evidence‑based care for tobacco, alcohol, opioid, and cannabis use. They combine telehealth clinicians, medication management, and digital behavioral support to deliver accessible treatment and better outcomes. Pelago partners with employers and health plans to lower healthcare costs, improve employee/member wellbeing, and support long‑term recovery.