Pelago
The Senior Client Success Manager owns a portfolio of strategic, enterprise clients to drive business results from point of sale through renewal. The role involves proactively interacting with clients, executing program strategies, and building strong relationships to drive adoption, retention, and expansion. This position requires managing renewals, identifying revenue opportunities, and collaborating cross-functionally to ensure client satisfaction and success.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2017
Pelago is a virtual clinic specializing in substance‑use management that provides personalized, evidence‑based care for tobacco, alcohol, opioid, and cannabis use. They combine telehealth clinicians, medication management, and digital behavioral support to deliver accessible treatment and better outcomes. Pelago partners with employers and health plans to lower healthcare costs, improve employee/member wellbeing, and support long‑term recovery.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pelago.
15% above the average for this role
YC-backed Pelago, a virtual clinic for addiction treatment, raises $58M Series C
Mar 28, 2024