IT Voice
The Carrier Service Manager leads and owns all telecommunications carrier relationships and performance, ensuring service reliability, SLA compliance, and cost control. This role acts as the primary escalation owner for carrier issues and serves as the bridge between external carriers and internal teams. The position focuses on vendor governance, service outcomes, and cross-functional collaboration to support customer delivery and satisfaction.
Headquarters
Birmingham, Alabama, United States
Company Size
51-200 employees
Founded
1983
IT Voice is an IT services firm that provides managed IT, VoIP/voice phone systems, cybersecurity, and cloud solutions for businesses. Branded “World‑Class Technology, Home‑Town Service,” they position themselves as a partner for all things IT—keeping networks, communications, and systems online and secure. Their offerings include managed services, cloud migration and hosting, security and monitoring, and local responsive support to minimize downtime and protect business operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for IT Voice.
34% below the average for this role