Case Manager (CORE Guide)

The Case Manager (CORE Guide) role at firsthand supports individuals living with serious mental illness (SMI) and/or substance use disorder (SUD) by building trust, facilitating access to healthcare, and promoting whole health wellness. This position involves conducting community outreach, coordinating care, and serving as a primary point of contact to help individuals achieve their personal recovery goals. The role requires a deep understanding of recovery and a commitment to empowering others through lived experience.