Case Manager
Aura
About this role
A Case Manager owns and manages emergency cases from activation to resolution in a high-stakes operational environment. The role involves assessing information, coordinating responses, and communicating professionally with stakeholders to ensure accurate and timely resolution.
Skills
About Aura
aura.comAura is a consumer-focused digital safety company that provides intelligent protections for the whole family to guard identities, finances, devices, and sensitive data. Its platform bundles identity-theft monitoring and remediation, credit and financial alerts, dark‑web scanning, device security (VPN/antivirus), password management and parental controls to detect and resolve fraud across people and devices. Plans include access to fraud-resolution specialists and up to $1M in identity-theft insurance for eligible losses, and Aura offers a 14‑day free trial and family-oriented coverage.
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About Aura
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Aura.
Salary
$56k – $77k
per year