Case Manager

The Case Manager provides person-centred, trauma-informed, and culturally safe case management to residents at the Batchelor Transitional Accommodation Service, supporting individuals and families experiencing or at risk of homelessness. The role involves conducting assessments, developing housing transition plans, and coordinating referrals to various support services to help residents achieve stable, long-term housing outcomes. This on-site position requires building respectful relationships with residents, families, and community stakeholders while maintaining accurate records and participating in service improvement activities.