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Case Resolution Specialist at University of Southern California - ApplyBlast

Case Resolution Specialist

University of Southern California

4 days ago

4.3 on Glassdoor

Los Angeles, California, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Case Resolution Specialist provides impartial consultation, conflict resolution, and investigation for informal and formal complaints from campus stakeholders. The role involves conducting inquiries, maintaining accurate case records, and developing policies and training to address workplace concerns. The specialist also advises leadership on performance management and ensures compliance with employment laws and university policies.

Responsibilities

Conduct impartial investigations and fact-finding meetings for workplace complaints
Develop and communicate corrective actions and resolution recommendations for complex issues
Design and deliver outreach training on workplace concern prevention and resolution

Skills

About University of Southern California

usc.edu

Headquarters

Los Angeles, California, United States

Company Size

10001+ employees

Founded

1880

View Profile

The University of Southern California (USC) is a private research university in Los Angeles, founded in 1880. It offers a wide range of undergraduate, graduate, and professional programs across schools such as engineering, business, cinematic arts, medicine, and law, and is known for interdisciplinary research and substantial industry partnerships. USC emphasizes innovation, entrepreneurship, and public service, with large research expenditures, extensive clinical and cultural facilities, and global engagement. Its large alumni network and Los Angeles location provide strong connections to entertainment, technology, and healthcare sectors.