Caseworker I, SAF Call Center
American National Red Cross(1 month ago)
About this role
A Hero Care Center Caseworker at the American Red Cross serves on the Service to the Armed Forces team supporting military members, veterans, and their families through the 24/7 Hero Care Center. The position is part of the Red Cross humanitarian mission, based in Fort Sill, OK, and offered as a hybrid, third-shift role.
Required Skills
- Case Management
- Crisis Communication
- Customer Service
- Typing
- Microsoft Office
- CRM
- Active Listening
- Multitasking
- Internet Research
Qualifications
- High School Diploma or Equivalent
About American National Red Cross
redcross.orgThe American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education in the United States. Responding to an emergency every eight minutes, the organization focuses on helping those affected by disasters and communities in need through various programs, including blood donation, CPR certification, and disaster preparedness training. The Red Cross relies on the support of donations and volunteers to carry out its mission of alleviating human suffering.
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