ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Carter Bank
The Customer Contact Center Specialist serves as the primary liaison between Carter Bank and its customers, managing inbound and outbound calls to resolve inquiries, complaints, and loan or deposit requests. This role requires maintaining high customer satisfaction while adhering to internal procedures, upselling products, and accurately documenting all interactions in the call center database. The specialist must also stay current on product requirements and compliance issues, escalating complex situations to supervisors as needed.
Headquarters
Martinsville, Virginia, United States
Company Size
501-1000 employees
Founded
1974
Carter Bank (often known as Carter Bank & Trust) is a regional community bank serving individuals, families, and businesses primarily across parts of Virginia and surrounding areas. It offers retail and commercial banking products including checking and savings accounts, mortgages and consumer loans, business lending and treasury management, plus online and mobile banking. The bank emphasizes local decision-making and personalized customer service to support small businesses, farms, and community customers. Clients choose Carter Bank for its community focus, flexible lending solutions, and practical digital banking tools.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Carter Bank.
23% below the average for this role
CS Specialist 1 - Customer Service Center
TotalBankMiami
Call Center Representative
Burj Line Builders
Phone Specialist
Wings Credit Union (dba Ent Credit Union)
Appointment Coordinator
Northernroadsautogroup
Telecaller - Freshers OR DRA Certified (< 2 Years)
Instahyre
CS Specialist 1 - Customer Service Center
TotalBankMiami