Central Reservations Agent - CORP
Pendry Hotels(29 days ago)
About this role
The Central Reservations Agent is the primary phone contact for guests inquiring about and booking rooms, representing the hotel professionally and courteously. The role focuses on accurately recording reservations, handling special requests, and ensuring reservation data is transferred correctly into the property management system. This position supports revenue goals through effective selling and yield management techniques.
Required Skills
- Customer Service
- Reservation Systems
- Phone Etiquette
- Communication
- Microsoft Office
- Time Management
- Upselling
- Inventory Management
Qualifications
- High School Diploma or Equivalent
About Pendry Hotels
pendry.comDiscover a contemporary luxury hotel experience at Pendry Hotels & Resorts. From San Diego to New York, our boutique hotels offers modern comfort.
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