Certified Application Counselor

The Certified Application Counselor – Medicaid Recertification Specialist serves as a healthcare professional responsible for comprehensive care coordination combined with a specialized focus on Medicaid recertification and continuity of coverage. This role is a vital link between patients and their health insurance, ensuring that Medicaid-eligible and enrolled patients complete timely renewals, maintain uninterrupted coverage, and meet evolving eligibility requirements. The Counselor manages both the clinical-adjacent and administrative aspects of enrollment across NYREACH's community-based programs and clinical partner sites in the Bronx, with particular attention to patients navigating six-month renewal cycles and community engagement documentation requirements.