Oscar
The CGA Team Lead supervises day-to-day production operations within the Complaint, Grievances and Appeals team, ensuring cases are resolved in compliance with state and federal regulations. This role involves providing guidance and coaching to staff, monitoring performance metrics, and facilitating cross-functional partnerships to improve processes and the member experience. The position reports to the Associate Manager, CGA & MPCT and may lead projects aimed at enhancing operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oscar.
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