Change Manager – Infor Billing Implementation (Prosci Certified)

A Prosci-certified Change Manager is needed to drive organisational readiness and sustained adoption for a major Infor Billing system implementation within a regulated utilities provider. The role involves developing and executing change management strategies, engaging stakeholders, and ensuring business readiness across billing, customer service, and finance teams. This is a high-visibility contract position focused on transforming customer billing and revenue management processes.