Chargé.e de Médiation Financière F/H

Intrum(8 days ago)

Tours, FranceOnsiteFull TimeTrainee$25,200 - $25,200Customer Service

About this role

A Financial Mediation Officer at Intrum assists clients in resolving debt issues by proposing amicable solutions, negotiating payment plans, and managing cases with a focus on customer relation and digital tools. The role involves handling communications across multiple channels in a supportive and ethical environment.

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Required Skills

Negotiation
Customer Service
Multichannel Communication
Digital Literacy
Problem Solving

About Intrum

intrum.com

Intrum is Europe’s leading provider of ethical debt collection and credit management services, helping businesses improve cash flow, recover overdue invoices, and manage credit risk while supporting individuals in regaining financial control. Our commitment to sustainable payments, financial wellbeing, and responsible lending ensures long-term economic resilience and effective receivables management.

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