Customer Contact Comms Associate
Accenture Federal Services(20 days ago)
About this role
A Customer Contact Communications Associate at Accenture supports customer interactions across multiple channels such as voice, email, and chat. The role focuses on resolving customer issues, maintaining professional communication, and ensuring positive customer experiences within a global professional services environment.
Required Skills
- Customer Support
- Multichannel Support
- Troubleshooting
- Communication
- Documentation
About Accenture Federal Services
accenture.comAccenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.
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