Ryanair
Ryanair is recruiting Chat Escalations Agents to handle complex, AI-passed live chat cases within a new technology-enabled Customer Operations Centre in Warsaw. This role involves resolving escalated queries regarding bookings, flight changes, and refunds while utilizing translation tools and CRM systems to serve millions of passengers. Agents will collaborate with technical teams to improve the digital-first customer experience in a fast-paced environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Ryanair didn’t post a salary, so this is our estimate from similar listings.