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© All Rights Reserved. ApplyBlast.com
outplex
Outplex is hiring experienced Chat Retention Agents to handle multiple live chat conversations simultaneously, focusing on retaining subscriptions, resolving customer concerns, and promoting continued engagement. The role requires strong sales and customer retention experience, the ability to multitask under pressure, and excellent written communication skills.
Headquarters
Fort Lauderdale, Florida, United States
Company Size
1001-5000 employees
Founded
2001
OutPLEX is a CX-as-a-Service (CXaaS) outsourcing provider that delivers digital messaging and voice customer care for global brands. They offer omnichannel and complex outsourcing solutions—covering messaging, voice, and customer support—to help companies scale operations and improve customer engagement. Positioned as a partner for enterprise customer experience, OutPLEX focuses on flexible CX outsourcing that boosts efficiency and customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for outplex.
outplex didn’t post a salary, so this is our estimate from similar listings.
43% below the average for this role