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© All Rights Reserved. ApplyBlast.com
outplex
The Chatbot Conversations Analyst at Outplex will monitor and analyze chatbot interactions to identify improvement opportunities, provide performance feedback, and collaborate with developers to enhance functionality. The role ensures the chatbot aligns with client business objectives and delivers effective customer solutions while creating knowledge‑base content and reporting issues.
Headquarters
Fort Lauderdale, Florida, United States
Company Size
1001-5000 employees
Founded
2001
OutPLEX is a CX-as-a-Service (CXaaS) outsourcing provider that delivers digital messaging and voice customer care for global brands. They offer omnichannel and complex outsourcing solutions—covering messaging, voice, and customer support—to help companies scale operations and improve customer engagement. Positioned as a partner for enterprise customer experience, OutPLEX focuses on flexible CX outsourcing that boosts efficiency and customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for outplex.
outplex didn’t post a salary, so this is our estimate from similar listings.