Chef de projet amélioration continue F/H

A Senior Continuous Improvement role within the Customer Service Directorate at a growing insurance company, focused on supporting the directorate's transformation and improving service quality and operational efficiency. The position sits in a small Continuous Improvement team reporting to the Director of Organization and Quality and collaborates with Development, IT, Product, Compliance and Legal. The role contributes to a company serving millions of clients and emphasizes internal mobility and employee development.