Chef d’Équipe, Service à la Clientèle / Customer Service Team Lead
MSD(14 days ago)
About this role
The Customer Service Team Lead coordinates administrative activities within the customer service department, acting as a key communication link between clients and various company departments. The role involves managing processes, resolving issues, and supporting operational efficiency to ensure high-quality service for internal and external customers.
Required Skills
- Customer Service
- SAP
- Power BI
- SharePoint
- Order Processing
- Problem Resolution
- MS Office
- Data Analysis
- Team Management
- Communication
Qualifications
- College Degree
- 5+ Years Relevant Experience
- Fluency in French
About MSD
msd.comAt MSD, we're following the science to tackle some of the world's greatest health threats. Get a glimpse of how we work to improve lives.
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