Chief Concierge

The Chief Concierge role at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa focuses on delivering exceptional, personalized guest experiences and leading the concierge operation. This position involves building strong guest relationships, providing trusted local knowledge, and coordinating complex requests to ensure complete satisfaction. The role requires a hands-on leader who can manage the concierge desk, bell service, and transport arrangements while maintaining high service standards.