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CIR Specialist, Shanghai at Solventum - ApplyBlast

CIR Specialist, Shanghai

Solventum

1 day ago

3.5 on Glassdoor

Shanghai, Shanghai, China

Hybrid

Full Time

Junior

0 applicants

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About this role

The CIR Specialist role at Solventum focuses on resolving customer issues related to billing, collections, and complaints to ensure timely payments and efficient service. The position involves collaborating with internal teams and customers to implement solutions, analyze processes, and maintain high service standards. It also includes training team members and expanding knowledge of credit policies and collection principles.

Responsibilities

Handle customer issues related to billing, collections, and complaint management
Collaborate with internal teams to resolve problems and implement service solutions
Analyze existing processes to recommend solutions and provide training to new employees

Skills

About Solventum

solventum.com

Company Size

10001+ employees

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Solventum is a healthcare company built from a legacy of innovation, dedicated to enabling better, smarter, safer healthcare to improve lives. The company offers a broad portfolio of products and solutions spanning medical care (including wound care, surgical solutions, IV site management, and sterilization assurance), oral care (dental and orthodontic solutions), and health information technologies. Solventum serves both patients and healthcare providers with clinically proven products and advanced technologies across global markets.