Claim Coordinator, Long Term Care

The Claim Coordinator serves as the primary point of contact and relationship manager for long-term care claims, providing education, consultation, and guidance to claimants, family members, and other stakeholders. This role manages the entire claim lifecycle from initial submission to decision communication, ensuring timely processing and a positive customer experience. The position requires strong communication, problem-solving, and organizational skills to navigate complex claims processes and maintain professional relationships with internal and external partners.