Claims Customer Contact Representative

Fidelity & Guaranty Life Insurance Company(3 months ago)

HybridFull TimeJunior$57,490 - $76,994 (estimated)Claims

About this role

This role supports inbound phone inquiries related to life and annuity claims, providing accurate information to customers, financial advisors, and third parties. The position is individual contributor level with no supervisory responsibilities and supports the company’s customer service objectives. Work arrangements are flexible and may be decided with the hiring manager to include in-office, hybrid, or remote options.

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Required Skills

Inbound Calls
Customer Service
Call Documentation
Privacy Compliance
Research
Issue Resolution
Communication
Time Management
Teamwork
Vendor Interaction

Qualifications

High School Degree

About Fidelity & Guaranty Life Insurance Company

fglife.com

F&G (FGLife) is an insurance company focused on life insurance and annuity products designed to help individuals and institutions plan and protect their financial futures. It offers retirement and income solutions including fixed indexed annuities (FIAs), multi‑year guaranteed annuities (MYGAs), registered indexed‑linked annuities (RILAs), institutional/group annuities and funding agreements, plus individual life insurance. F&G serves financial and insurance professionals, policyholders and plan sponsors through dedicated platforms and emphasizes collaboration, authenticity, a dynamic culture and empowerment. Their brand promise—“Turn Your Aspirations into Reality”—reflects a focus on building reliable income, protection and legacy solutions.