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Claims Customer Service Representative at Integrity, LLC - ApplyBlast

Claims Customer Service Representative

Integrity, LLC

3 months ago

Clearwater, Florida, United States

Onsite

Full Time

Junior

1 applicant

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About this role

The role involves interpreting contract benefits, providing claim status updates, and handling customer inquiries via phone and written correspondence. The employee documents interactions, coordinates with internal and external contacts, and supports cross‑training initiatives to maintain high service standards.

Responsibilities

Interpret contract benefits accurately to policyholders, agents, and providers
Provide claim status to policyholders or providers
Document all calls and maintain a clear audit trail
Answer and place calls in a professional, timely manner
Participate in cross‑training to maximize team efficiency

Skills

Qualifications

Agent license

About Integrity, LLC

integrity.com

Company Size

1-10 employees

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Integrity is a leader in providing holistic life, health and wealth planning and solutions designed to help Americans prepare for the good days ahead.