Tower Hill Insurance
Tower Hill Insurance Group is seeking a Customer Service Representative to provide excellent support to insureds, agents, and related businesses via telephone, email, or mail. This entry-level role involves handling policy inquiries, claim status updates, and billing information while striving for first-call resolution and customer satisfaction. The position requires maintaining detailed documentation of customer contacts and adhering to established guidelines and performance metrics.
Tower Hill Insurance helps protect homes, properties, and businesses in Florida and select states through a range of personal and commercial insurance products, including homeowners, flood, renters, condo, mobile home, watercraft, and commercial coverage. The company is backed by responsive claims service and industry expertise, and offers tools like a mobile app and online Quick Quote for easy policy management. Tower Hill operates through multiple affiliated companies, including Tower Hill Insurance Exchange and Tower Hill Specialty.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tower Hill Insurance.
Tower Hill Insurance didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role