Clent Relations Centre Ambassador
Richemont(2 months ago)
About this role
The Client Relations Centre Brand Ambassador for Cartier represents the Maison in all customer contact channels, handling service, sales and after-sales inquiries while embodying the brand’s identity and quality standards. The role supports customer centricity across phone, email, live chat and social media, ensures accurate data processing under group policies, and contributes feedback and insights to improve customer experience.
Required Skills
- Phone Sales
- Live Chat
- Email Support
- CRM
- SalesForce
- Telephony
- Social Media
- Quality Monitoring
- WFM
- Scheduling
+5 more
About Richemont
richemont.comBuilt for the long term, Richemont nurtures the distinctive craftsmanship, innovative spirit and creative inspiration of its Maisons and businesses.
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