Courser
A Client Account Manager at Courser serves as the strategic partner for high-value client accounts, leading check-ins and Quarterly Business Reviews to ensure satisfaction and alignment. The role involves proactively resolving concerns, identifying upselling opportunities, and collaborating with internal teams to design tailored solutions for evolving client needs. Candidates must present performance reports to C-level stakeholders while tracking retention metrics in a fast-paced, innovation-driven IT service environment.
Courser is a nationally supported platform for locally operated managed service providers (MSPs), helping independent MSP owners grow by providing shared back-office resources, buying power, and a national standard of service — without giving up their brand or clients. For businesses, Courser connects them with elite, local MSPs offering managed IT services, cybersecurity, cloud, Microsoft 365, and help desk support. The company is SOC 2 Type 2 certified, ranked on the Inc. 5000, and serves clients across 35+ states through a network of 16 partner MSPs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Courser.
Courser didn’t post a salary, so this is our estimate from similar listings.
31% below the average for this role