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Client Success Manager at Lyra Technology Group - ApplyBlast

Client Success Manager

Lyra Technology Group

1 month ago

Holmdel, New Jersey, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Client Success Manager serves as the primary relationship owner for an assigned portfolio of managed services clients, focusing on retention, account growth, and strategic account management. This role involves conducting quarterly business reviews, identifying expansion opportunities, and collaborating with technical and operational teams to ensure successful service delivery. The position requires managing contract renewals, monitoring client satisfaction, and driving organic revenue growth through cross-selling and upselling initiatives.

Responsibilities

Serve as primary relationship owner for managed services clients
Conduct Quarterly Business Reviews focused on business objectives and technology strategy
Drive organic revenue growth through account expansion and upselling initiatives

Skills

About Lyra Technology Group

lyratechgroup.com

Headquarters

Chicago, Illinois, United States

Company Size

1001-5000 employees

Founded

2017

View Profile

Lyra Technology Group is a family of over 100 industry-leading technology service businesses around the world, operating as an independent, permanent investment platform under Evergreen Services Group. Lyra acquires and partners with managed service and technology companies, allowing them to retain their brand, employees, and culture post-investment while benefiting from a community of industry-leading peers. Each portfolio company is operated independently by its own exceptional management team, with Lyra providing long-term partnership rather than divesting from its businesses.