Client Engagement Specialist
Dow Jones(4 months ago)
About this role
A Client Engagement Specialist at Dow Jones (Business Intelligence) is a customer-facing sales professional focused on maintaining and strengthening relationships within a defined set of accounts to preserve contract revenue. The role centers on ensuring clients derive ongoing value from Dow Jones products and serving as the primary renewal contact for assigned customers. Performance is measured by retention rates of the assigned accounts.
Required Skills
- Renewal Management
- Account Management
- Customer Retention
- Communication
- Project Management
- Salesforce
- Tableau
- Microsoft Office
- Account Planning
- Upselling
About Dow Jones
dowjones.comDow Jones publishes the world’s most trusted business news and financial information in a variety of media. It delivers breaking news, exclusive insights, expert commentary and personal finance strategies.
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