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Client Engagement Specialist at Dow Jones - ApplyBlast

Client Engagement Specialist

Dow Jones

3 days ago

3.5 on Glassdoor

London, England, United Kingdom

Onsite

Full Time

Medior

0 applicants

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About this role

The Client Engagement Specialist manages renewal aspects for a defined set of customers, focusing on retaining existing contract revenue and supporting new sales within those accounts. This role involves liaising with internal teams to ensure client needs are met, driving successful renewals, and maintaining strong revenue growth for Dow Jones. Success is measured by the retention rates of assigned accounts.

Responsibilities

Manage renewal lifecycle and retention strategy for assigned strategic accounts
Identify upselling and cross-selling opportunities to drive revenue growth
Monitor customer training and product utilization to ensure client satisfaction

Skills

About Dow Jones

dowjones.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

1882

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Dow Jones publishes the world’s most trusted business news and financial information in a variety of media. It delivers breaking news, exclusive insights, expert commentary and personal finance strategies.