Client Escalation Specialist
Saferidehealth
About this role
Join SafeRide Health as a Client Escalation Specialist, overseeing health plan authorization approvals and resolving escalations from members and clients. The role involves customer service, operational support, and working closely with internal teams to ensure high-quality service delivery.
Skills
Qualifications
About Saferidehealth
saferidehealth.comSafeRide Health is a technology-enabled non-emergency medical transportation (NEMT) broker that coordinates safe, accessible rides for medically vulnerable, Medicaid, and transportation-disadvantaged patients. It combines a digital operations platform for scheduling, dispatch, care coordination, and network management to connect health plans, providers, and community partners with vetted transportation providers. SafeRide focuses on closing access gaps and elevating the human dimensions of care to reduce missed appointments, improve outcomes, and streamline compliance and reporting across complex NEMT programs.
About Saferidehealth
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Saferidehealth.
Salary
$35k – $45k
per year