TaxRise
The Client Escalation Specialist serves as a senior member of the Client Experience team, handling complex and high-impact client situations to deliver exceptional outcomes. This role involves resolving advanced client concerns, identifying feedback patterns, and partnering cross-functionally to improve processes and retention strategies. The position requires strong critical thinking, problem-solving, and communication skills to navigate sensitive conversations and build trust with clients.
Headquarters
Irvine, California, United States
Company Size
51-200 employees
Founded
2017
TaxRise is a tax relief and resolution firm that helps individuals resolve IRS tax debt, including back taxes, wage garnishments, tax liens, and levies. The company guides clients through a two-phase process of discovery and resolution, with experienced tax professionals negotiating IRS programs such as Offers in Compromise and installment agreements. Based in Irvine, CA, TaxRise has helped clients resolve over $1 billion in tax liabilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TaxRise.