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© All Rights Reserved. ApplyBlast.com
Epiq
The Client Services Escalation Analyst at Epiq manages complex customer escalations to ensure satisfaction and delivers critical thinking support. This role requires strong communication skills to interact effectively with clients and team members while maintaining professional standards. Analysts utilize CRM tools to resolve issues independently and support global legal outcomes through problem-solving initiatives.
Headquarters
New York, New York, United States
Company Size
5001-10000 employees
Founded
1988
Clients rely on Epiq to streamline business operations, class action, court reporting, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Epiq.
Epiq didn’t post a salary, so this is our estimate from similar listings.
34% below the average for this role