Client Experience Associate
Quantitative Marketing(1 month ago)
About this role
A Full Time Client Experience Associate at PNC's Phoenix South Region Branch Banking, based in Gilbert, AZ (San Tan Village Branch). The role focuses on delivering an excellent customer experience to improve customers' financial wellbeing, build loyalty, and increase share of wallet. It involves interacting with customers, educating them on digital tools, and identifying referral opportunities within the branch.
Required Skills
- Customer Service
- Client Loyalty
- Sales
- Branch Operations
- Digital Awareness
- Fraud Prevention
- Communication
- Problem Solving
- Accuracy
About Quantitative Marketing
pnc.comPNC Bank (PNC Financial Services Group), headquartered in Pittsburgh, PA, is a U.S. financial services company offering a broad suite of personal banking products including checking and savings accounts, credit cards, mortgages, home‑equity and auto loans, CDs and retirement accounts. It provides digital and mobile banking tools, online bill pay, card controls and a large branch and ATM network for everyday banking. PNC also offers wealth management, investment and retirement planning, plus small‑business banking and lending, positioning itself as a full‑service provider for individuals and businesses.
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