Director of Loyalty & Retention
Phoenix Digital Health Inc(26 days ago)
About this role
The Director of Loyalty & Retention at Phoenix oversees the strategy and execution of loyalty, lifecycle, and retention initiatives within the healthcare context. This senior leadership role focuses on building trust-driven patient relationships, optimizing loyalty programs, and enhancing communication and personalization to increase patient engagement and lifetime value.
Required Skills
- Loyalty
- Retention
- CRM
- Lifecycle Management
- Customer Segmentation
- Data Analysis
- Patient Psychology
- Communication
- Experimentation
- Personalization
About Phoenix Digital Health Inc
www.phoenix.caPhoenix is Canada's leading telemedicine clinic dedicated to men's health, specializing in treatments for erectile dysfunction, hair loss, and weight management. With a focus on personalized care, Phoenix connects patients with licensed Canadian physicians through a discreet online platform, ensuring convenience and privacy. The clinic offers doctor-prescribed medications delivered directly to patients' doors, alongside comprehensive follow-up support. Founded as the first digital health clinic for men in Canada, Phoenix prioritizes accessibility and confidentiality in healthcare.
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