Trimedx

Client Experience Coordinator

Trimedx(1 month ago)

HybridFull TimeJunior$35,000 - $35,000Customer Service
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About this role

The Client Experience Coordinator at TRIMEDX is the primary contact between healthcare clients and TRIMEDX, supporting the servicing of complex medical and imaging equipment. This full-time role helps ensure service requests are processed and routed to technicians accurately, contributing to uninterrupted patient care. The position is primarily remote with occasional in-office work.

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Required Skills

  • Call Handling
  • Active Listening
  • Data Entry
  • Documentation
  • Escalation
  • Dispatching
  • Scheduling
  • Microsoft Outlook
  • Typing
  • Customer Service

Qualifications

  • High School Diploma
Trimedx

About Trimedx

trimedx.com

TRIMEDX delivers clinical engineering management through the clinical engineering services, clinical asset informatics, & medical device cybersecurity.

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