Client Experience Manager

Sotheby's(5 days ago)

New York, United StatesOnsiteFull TimeMedior$70,000 - $80,000Client Service Operations

About this role

The Client Experience Manager at Sotheby's oversees the post-sale client journey, manages a team, and collaborates with cross-functional teams to ensure high standards of service, operational efficiency, and continuous improvement. The role involves leadership in logistics, client relations, and process optimization within the luxury art market.

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Required Skills

Customer Service
Logistics
Operations
Leadership
Process Improvement
International Shipping
Client Relations
Problem Solving
SAP
Excel

Qualifications

Bachelor’s degree

About Sotheby's

sothebys.com

Sotheby’s is a leading global auction house that conducts auctions and private sales of fine art, jewelry, watches, wine, decorative arts, Asian art and more. It offers specialist valuation, advisory and collection services alongside in-person salerooms and robust online bidding and private-sale platforms for collectors, institutions and dealers. Founded in 1744, Sotheby’s combines deep curatorial expertise and market insight to market, authenticate and sell high-value and rare works worldwide.

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