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© All Rights Reserved. ApplyBlast.com
ShipMonk
The Client Experience Manager will lead a team of support professionals, overseeing daily metrics such as resolved cases, CSAT, and first response time while coaching and developing staff. This hands‑on leadership role focuses on operational excellence, escalation handling, and cross‑functional collaboration to ensure a seamless merchant experience.
Headquarters
Fort Lauderdale, Florida, United States
Company Size
1001-5000 employees
Founded
2014
ShipMonk is a third-party logistics (3PL) company that provides order fulfillment, warehousing, inventory management, and shipping services for e-commerce businesses. Its platform integrates with online sales channels and marketplaces to help merchants manage and fulfill customer orders.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ShipMonk.
ShipMonk didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
ShipMonk Acquires Ruby Has Fulfillment to Support DTC Brands and E-commerce Retailers’ Record Growth
Jan 20, 2022
