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© All Rights Reserved. ApplyBlast.com
Chowdeck
The Customer Support Specialist at Chowdeck will serve as the primary escalation point for complex customer issues, handling high volumes of phone, chat, email, and social media interactions with customers, vendors, and riders. The role involves mentoring junior support agents, analyzing recurring problems, and collaborating with product and operations teams to improve support processes while maintaining high CSAT scores.
Chowdeck is an on-demand delivery platform (based in Nigeria) that connects customers with nearby restaurants, pharmacies, local markets and stores to deliver food, groceries, drinks, medicines and everyday essentials. Branded “Delivering Happiness,” it provides fast, convenient doorstep delivery through its online ordering platform, aggregating local merchants for broad selection. Customers use Chowdeck for quick access to daily necessities; merchants gain an easy digital channel to reach more buyers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Chowdeck.
Chowdeck didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role