Client Experience Operations Manager
Lightedge
About this role
LightEdge Solutions is seeking a Client Experience Operations Manager to enhance operational efficiency and support the customer lifecycle by enabling the client experience team with processes, tools, and insights. The role involves collaborating across sales, product, finance, and support teams to ensure seamless customer transitions and improve client retention and growth.
Skills
About Lightedge
lightedge.comIndustries
Technology, Consulting
Lightedge is a hybrid infrastructure provider that delivers end-to-end managed hosting, colocation, cloud, and edge data center services. The company helps enterprises modernize and operate IT environments with hybrid cloud, disaster recovery, security, compliance, and managed services. Lightedge emphasizes a consultative, strategic approach and a distributed metro/edge footprint to improve performance, resiliency, and meet regulatory requirements. Customers rely on its integrated infrastructure, 24/7 support, and SLA-driven operations.
Recent company news
PR NewswireLightEdge to Acquire Connectria, Enhancing Hybrid IT Infrastructure Capabilities
Apr 2, 2024
Data Center DynamicsGI Partners' LightEdge acquires cloud solution provider Connectria
Apr 3, 2024
Business RecordDes Moines-based LightEdge Solutions acquired by private investment firm
Feb 9, 2023
Houlihan LokeyCavern Technologies
Oct 14, 2023
crn.comLightEdge To Acquire Connectria’s Data Centers, IBM, AWS Capabilities
Apr 2, 2024
About Lightedge
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Lightedge.
Salary
$85k – $105k
per year