Customer Operations Analyst
Poppulo(1 month ago)
About this role
The Customer Operations Analyst on the Revenue Operations team supports the customer lifecycle by enabling cross-functional teams to improve retention, reduce churn, and optimize renewals. The role focuses on delivering insights, building scalable processes and documentation, and supporting forecasting and operational decision-making across Customer Success, Renewals, Support, Finance, and Product. This position contributes to continuous improvement of customer outcomes while supporting a rapidly growing organization.
Required Skills
- Retention Analytics
- Churn Analysis
- Health Scoring
- Renewal Forecasting
- Reporting
- Dashboards
- Data Visualization
- Process Improvement
- Workflow Optimization
- Documentation
+9 more
About Poppulo
poppulo.comPoppulo is an enterprise communications platform that helps organizations deliver customer and employee messages across email, digital signage, mobile apps and other channels. It offers tools for campaign creation and management, audience targeting and personalization, and analytics to measure reach and engagement. Built for internal communications, marketing and HR teams, Poppulo is designed to improve message consistency and outcomes at scale through omni‑channel delivery and data‑driven insights.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Poppulo
Similar Jobs
Renewal Advisor
SmartBear(26 days ago)
Head of Renewals
Apollo.io(29 days ago)
Customer Success Specialist (Retention)
AppDirect(25 days ago)
Customer Experience and Retention Manager
Mindvalley(30 days ago)
Manager, Techical Customer Success (Scale)
Netskope(18 days ago)
Customer Success Specialist
AlayaCare(1 month ago)