Emora Health
The Client Experience Product & Operations Lead at Emora Health owns the end-to-end care experience for families, from initial booking through ongoing treatment, focusing on retention and trust-building. This hands-on role involves resolving complex client escalations, building scalable systems, and collaborating across product, engineering, and clinical teams to improve workflows and reduce friction. The position requires a blend of direct customer service, operational strategy, and product development to enhance the overall client journey.
Headquarters
New York, United States
Emora Health provides online mental health care for kids, teens, young adults, and parents, offering therapy, psychiatry and medication management, and ADHD/Autism testing. Their specialized, age-specific clinicians support conditions including anxiety, depression, ADHD, OCD, autism, and more, with no waitlists and care covered by insurance. Services are delivered virtually with copays as low as $0, and the integrated care model combines therapy, medication, and evaluations in one place.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Emora Health.
Emora Health didn’t post a salary, so this is our estimate from similar listings.
20% above the average for this role