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Client Experience Specialist at SpotOn - ApplyBlast

Client Experience Specialist

SpotOn

1 day ago

3.5 on Glassdoor

Honolulu, Hawaii, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

A Client Experience Specialist at SpotOn provides hands-on, local support to restaurant and hospitality clients in Hawaii, assisting with onboarding, implementation, and ongoing use of SpotOn technology. The role involves bilingual support in Chinese and English, troubleshooting basic technical issues, and ensuring a positive customer experience. This position requires strong communication skills and a customer-service mindset to help independent restaurants succeed.

Responsibilities

Provide local client support in both Chinese and English
Support new clients throughout onboarding, setup, and implementation
Assist with basic POS hardware and software troubleshooting

Skills

About SpotOn

spoton.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2017

View Profile

SpotOn provides point-of-sale systems, payment processing, and business software tailored for restaurants and small businesses. Their platform combines intuitive POS hardware and cloud software with payments, analytics, marketing, and loyalty features to help merchants run operations and grow revenue. SpotOn emphasizes 24/7/365 customer support and integrated solutions that replace piecemeal vendors. Businesses choose SpotOn for industry-focused tools, streamlined payments, and data-driven insights.