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Software Implementation & Support Specialist – India (Remote) at SpotOn - ApplyBlast

Software Implementation & Support Specialist – India (Remote)

SpotOn

1 day ago

3.5 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Software Implementation & Support Specialist at SpotOn focuses on implementing and supporting DayCheck, an earned wage access solution for restaurant employees. This role involves coordinating new merchant setups, validating configurations, and providing training to ensure smooth product adoption. The specialist also handles escalated support cases and collaborates with global teams to drive product growth and process improvements.

Responsibilities

Lead implementation and configuration of new DayCheck accounts for merchants
Validate account setup through tip flow checks and pre-launch quality assurance
Handle advanced support escalations and troubleshoot system integrations

Skills

About SpotOn

spoton.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2017

View Profile

SpotOn provides point-of-sale systems, payment processing, and business software tailored for restaurants and small businesses. Their platform combines intuitive POS hardware and cloud software with payments, analytics, marketing, and loyalty features to help merchants run operations and grow revenue. SpotOn emphasizes 24/7/365 customer support and integrated solutions that replace piecemeal vendors. Businesses choose SpotOn for industry-focused tools, streamlined payments, and data-driven insights.