Client Experience Support Associate
Scale to Win(6 hours ago)
About this role
Scale to Win is a political tech company that offers texting and calling tools to progressive campaigns and organizations. They are hiring a Client Experience Support Associate to provide high-quality technical support, enhance training resources, and improve support systems as they grow.
Required Skills
- Troubleshooting
- Customer Support
- Product Knowledge
- CRM Software
- Slack
- Email Ticketing
- Communication
- Problem Solving
- Critical Thinking
- Training
About Scale to Win
scaletowin.comScale to Win is a communications platform that helps campaigns, advocacy groups, and nonprofits run large-scale SMS and calling programs affordably. Its all‑in‑one tools include texting, dialer capabilities, short‑code features, and customizable contact fields (donation history, location, custom fields) for segmentation, fundraising, and analytics. The platform emphasizes easy rollout and cost efficiency for high‑volume moments — touting millions of voters canvassed, hundreds of millions raised, and thousands of customers.
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