Client Experience Support Manager
Scale to Win(11 hours ago)
About this role
Scale to Win is a remote political tech company specializing in text messaging and calling tools for progressive campaigns and organizations. The company is seeking a Client Experience Support Manager who will serve as a technical resource, mentor support staff, and contribute to client training and knowledge management.
Required Skills
- API Integrations
- Telephony
- Customer Support
- Troubleshooting
- Knowledge Base
- Training
- Slack
- HubSpot
- Notion
- 10DLC
About Scale to Win
scaletowin.comScale to Win is a communications platform that helps campaigns, advocacy groups, and nonprofits run large-scale SMS and calling programs affordably. Its all‑in‑one tools include texting, dialer capabilities, short‑code features, and customizable contact fields (donation history, location, custom fields) for segmentation, fundraising, and analytics. The platform emphasizes easy rollout and cost efficiency for high‑volume moments — touting millions of voters canvassed, hundreds of millions raised, and thousands of customers.
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